This page provides important information about Sugaryy’s safety policies and reporting procedures, as required by Colorado law. For additional guidance on keeping your experience on Sugaryy safe and respectful, please also see our
Community Guidelines, Terms of Use, and Safe Dating Advice.
Sugaryy’s Policy on Sexual Violence and Threatening Conduct
Your safety is our top priority. Sugaryy takes threats of harm seriously and will act when someone or something poses a risk to you or others.
We work with law enforcement as needed and respond to legitimate requests.
Engaging in sexual conduct without consent is not only against Sugaryy rules but also illegal. It can result in serious consequences, including civil or criminal liability. If a criminal investigation occurs, we fully cooperate with authorities.
For more details, see our Community Guidelines and Terms of Use.
Reporting Violations
If you see content or behavior that violates Sugaryy’s guidelines, you can report it easily:
- Use the in-app reporting tool.
- Send an email to our support team.
Submitting false or malicious reports is not allowed and may lead to action against your account.
User Verification and Criminal Background Checks
- SMS verification for all users.
- Optional photo ID verification in some markets if an account appears inauthentic or compromised.
- In certain cases, we may check information against state sex offender registries. Accounts linked to registered sex offenders are banned.
Important: No verification or screening process can guarantee someone is safe. Always use caution when meeting new people online or in person. For safety tips, see our Safe Dating Advice.
Eligibility for Users with a Criminal History
Anyone convicted of, or who pled no contest to, a felony or a crime involving sexual misconduct or violence cannot use Sugaryy. If we discover a user has a disqualifying criminal history, we immediately ban their account.
Consequences for Rule Violations
We take all reports of misconduct seriously. When a report is made:
- We review it promptly.
- If a violation of our Community Guidelines or Terms of Use is confirmed, we take action.
Consequences may include:
- Warning for minor violations.
- Permanent ban for serious violations, including violence, sexual misconduct, or threats of harm.
For serious cases, bans can apply across the entire Match Group portfolio.
We limit what we share about reports to protect the privacy and safety of everyone involved. Users can appeal actions taken against their accounts.
Notifications to Matches
In line with Colorado law, if a user is banned for known or suspected fraudulent behavior, we notify Colorado users who have exchanged messages with that person.
Otherwise, account information is disclosed only in limited situations, such as a lawful subpoena or when required by law.
Resources and Support
Sugaryy provides resources for survivors of sexual violence, domestic violence, and other crimes.
Colorado-specific resources include:
- You Have the Right CO – Info and resources for survivors of sexual assault and their families.
- Violence Free Colorado – Support for survivors of domestic violence.
- Crime Victim Services Directory – Directory of services for victims, advocates, and providers across Colorado.
- Colorado Crisis Services Hotline: 1-844-493-8255 (TALK) – Available 24/7/365 for anyone experiencing a mental health, substance use, or emotional crisis.